What is an ebook?
An ebook is a book delivered as an electronic file. This file can be read on mobile phones, PDAs, PCs, laptops, tablets, Blackberries, or dedicated ebook devices. All ebooks sold on our site are provided in the ePub format. Most computers and mobile devices support the ePub format. However, please consult your device’s operating manual before purchase, if you are unsure about compatibility.
Currently, nabcommunities.com only sells ebook versions of our books. Print versions are available to purchase through randomhouse.com. Where applicable, we’ve included a “Buy Print Version” link to the Random House product page for a book’s corresponding print version. You’ll find this link directly below the “Buy ebook” button on the book’s product page on this site.
Please note that any purchase of print versions will be made through the Random House cart. It will require a separate transaction and cannot be combined with any ebook purchases you make on this site.
How will I be able to access my downloadable purchase?
NOTE: Before attempting to download your purchase, you must have a program that recognizes the .acsm file extension installed (we recommend Adobe Digital Editions, but there are other programs that work as well, especially for mobile users — e.g. Kobo app, Bluefire app)
Upon completion of checkout, you will receive immediate access to your downloadable purchase via a download link on the Order Received confirmation screen.
To download your file from the Order Received screen:
1) Click the “Download” link
2) In the open action dialog that pops up, choose “Open with” and choose a program that recognizes the .acsm file extension. (If Adobe Digital Editions is installed, it should be the default, but there are other programs that work as well, especially for mobile users.)
3) The program should open and the download should start immediately. The file will be downloaded to a folder according to settings you have has established or the system’s default location. The default settings are the user’s Documents folder in a folder called Adobe Digital Editions or My Adobe Digital Editions.
Note: If you choose to save the .acsm file instead of opening it in the recommended program, it will be downloaded to the location the you have established on your computer or the system’s default location. Should this happen, locate the file and double-click it to commence the download. However, you will still need to have an appropriate reader program installed.
Should you run into problems with the immediate download and/or need to access it at a future time, there are two additional ways to access your purchase:
1) a confirmation email that includes the details of your order and a link to your downloads.
2) login to your NAB Communities account to view details of your order and also access the download link. This link will remain for the entire time that your NAB Communities account is active.
If you have any questions or concerns regarding an order, please send an email to email@example.com.
How do I access my account?
Select My Account from the navigation menu at the top of the screen. You can choose to view your Shop account or your Community profile, edit your info, or change your password.
What do I do if I’ve forgotten my password?
You can request to receive an automated temporary password on the Forgot Password page.
How do I set up a new account?
You can set up a new account by selecting My Account from the navigation menu at the top of the screen or visiting the Create an Account page. You can also find more information on account creation and set up by visiting the About NAB Communities page.
What is your policy on digital rights management (DRM) encrypted ebooks?
All ebooks purchased through NAB Communities are DRM encrypted. To access the content of your downloaded file, you will need to authorize the file using your Adobe ID. If you move the file to a different computer or to a mobile device you will have to authorize the file for that particular system using your Adobe ID.
What is an Adobe ID and why do I need to have one?
The Adobe ID is a free account that allows Adobe to match the authorized user to an ACS (Adobe Content Server) DRM protected file. You can create your Adobe ID directly within most ACS DRM compatible reader applications (such as Adobe Digital Editions) or at the Adobe website.
Is it possible to read my ACS DRM protected file without an Adobe ID?
Yes, but it isn’t recommended. If you open an ACS DRM protected file without an Adobe ID, the file will be restricted to that single device regardless of the DRM settings.
If authorized with your Adobe ID, you’ll be able to use the file on up to 12 machines (6 personal computers and 6 mobile devices.)
How do I view my ebook on a Mac?
How do I view my ebook on a PC?
How do I view my ebook on my iOS device (iPad, iPhone, etc.)?
You’ll need to use a third party ACS DRM compatible reader application. Three quality options are Kobo, Readmill, and Bluefire. Please note that you will have to authorize the application with your Adobe ID.
How do I view my ebook on my Android device (phone, tablet, etc)?
You’ll need to use a third party ACS DRM compatible reader application. Three quality options are Kobo, Bluefire, and Aldiko. Please note that you will have to authorize the application with your Adobe ID.
Do I need to be connected to the internet in order to view an ACS DRM protected file?
When you first authorize a file to a new device, you will need to be connected to the internet to allow the Adobe Content Server to validate the file authorization. This only takes a moment. Afterward no further internet connection is needed and ACS DRM parameters like file expiration or copy limits will continue to function as expected.
How do I transfer my ebook to my device?
While ebook files can be transferred to and from various devices, you will need to review the operating manual for your specific device to find the appropriate software and methods of transfer. Keep in mind that you will need to authorize the file for viewing on each computer or device to which it’s transferred.
Since our default DRM settings allow you to use the file on up to 12 authorized machines (6 personal computers and 6 mobile devices), you can always log back into your Shop account and redownload your ebook to another device.
Can I print an ebook?
In order to protect copyrights in the digital environment, ebook files are encrypted to limit the printing capabilities of our ebooks. Our books can be printed, but there may be time or page count limits applied.